Eligibility and Benefits for 2020 Individual Plan Patients

December 5, 2019

The new eligibility and benefits tool isn’t available until January 1, 2020. If you need to look up a member’s eligibility and benefits before January, you can call the customer service number on the back of the member’s ID card (800-817-3056).

Starting January 1, 2020, follow the steps below to look up eligibility and benefits for LifeWise patients with a 2020 Individual health plan.

1. Sign in to OneHealthPort (OHP) and select the LifeWise Health Plan of Washington icon.
2. Then click 2020 Individual Plans (at the top of the page).
3. After signing in, select Search Member Eligibility on the top navigation bar



4. Check out of our step-by-step guide on how to use the tool.