August 5, 2021
As part of the No Surprises Act mandate, new tools will be introduced in 2022. The real-time claim estimate and submission tool is no longer available. This tool was used to estimate patient costs for medical and dental services and submit claims. We’ll include a message on the secure My Premera dashboard page as soon as the tool is available.
In the meantime, claims can be submitted by:
- Mailing a paper claim
- Signing up for Office Ally, a free, full-service clearing house*
- Using your existing software to create and submit claims electronically through a billing service or clearinghouse
*Our EDI team must pre-enroll providers before they can submit claims electronically through Office Ally. To find out more about using Office Ally, contact our Electronic Data Interchange (EDI) team at at 800-435-2715.