Helping members affected by natural disasters

We’re in your corner.

Care for members is our top priority. If you or your family members have been affected by flooding, wind storms, wildfires, or other natural disasters, we’re here to help.

Coverage

We encourage our members and their families who are affected by the disasters to call us at 800-817-3056 if they have any questions about their healthcare coverage. Our customer service representatives are skilled in answering questions related to replacing lost and damaged medications or finding care.

Non-emergency care

LifeWise members in need of non-emergency care may call our 24-Hour NurseLine. This free service can help individuals decide the best place for care and provide information on local resources. The phone number for the 24-Hour NurseLine is on the back of your ID card.

For mental or physical health questions, virtual care is also available.