Pay Your Monthly Bill

If you are the subscriber (primary policyholder) on your plan, you can pay your monthly bill using any of the following options.

Payment options for subscribers

Pay online: one-time payment or autopay

  1. Sign in to your online account. (Create an account if you have not yet done so.)
  2. Once signed in, use the payment buttons to make a one-time payment or to manage recurring automatic payments (autopay). Make sure to enable pop-ups or the payment system will not function properly.

Automatic payments must be set up by the 23rd of the month in order to draft the following month's premium payment on the 28th

Pay by phone

  • Call 866-327-8016 to use our automated payment system. Have your subscriber ID handy.
  • You can also call the customer service number on the back of your ID card. Customer service cannot take payment over the phone, so please follow the phone prompts to make a payment.

Pay by check

  1. Write your member ID on your check.
  2. Detach the payment coupon portion of your invoice (at the bottom of page 1) and include it with your check. Use the enclosed envelope.
  3. Send all mailed payments to:

    LifeWise Health Plan of Washington Member Premiums
    PO Box 840535
    Los Angeles, CA 90084-0535

p://" width="24" height="24" viewBox="0 0 24 24" fill="none"> Pay with bank bill pay

  1. Access your bank’s online bill pay system. Have your subscriber ID handy.
  2. When setting up your bank bill pay, select LifeWise Health Plan of Washington.
  3. When prompted, select this exact address:

    LifeWise Health Plan of Washington Member Premiums
    PO Box 840535
    Los Angeles, CA 90084-0535

Important: This address must be selected in order for your payment to successfully process.

Frequently asked questions

I recently enrolled in a LifeWise health plan. How do I make my first payment?

We mail your monthly bill, also called an invoice, as soon as we receive your enrollment. Your invoice will include your payment options, which are also listed above. It will also include your subscriber ID, which you’ll need to pay online or by phone.

The quickest way to make your first payment is to pay by phone or create an online account. Find out more about these options above.

Can I pay via bill pay through my bank?

Yes, you can set up bill pay through your bank. If you were previously advised that this option was not available, please know that you can now use bank bill pay to pay your monthly premium if your bank offers this service. Refer to the “Pay with bank bill pay” section above for important information.

How do I update my autopay payment method?

To update your autopay payment method, sign in to your account at Once you’ve signed in, select the "Manage Recurring Payments" button on the right-hand side of the page, and then select "EDIT" on your existing autopay to update or add a new payment method. Remember, only the subscriber on your plan can set up or update autopay.

What happens if I miss a payment?

Note: We are currently complying with recent requirements from our regulatory entities regarding grace periods. Current information may differ from the information you see here.

  • Your payment is due on the first of each month.
  • If you receive a subsidy to help pay for your plan, you have a 90-day grace period.
  • Your coverage is good through the last day of the month for which Premera receives a subsidy payment. You may not have access to your benefits during months 2 and 3 of your grace period.
  • If you do not receive a subsidy, including off-exchange plans, you have a 30-day grace period.
  • If you voluntarily cancel your plan, you may not be able to enroll in another plan until the next open enrollment period, unless you have a qualifying life event.
  • If you have an unpaid health plan premium and choose to reenroll with Premera, you may have to pay unpaid health plan premiums from the past 12 months.

My income recently changed which impacts my ability to pay my monthly bill. What are my options?

  • Based on your current income, you may qualify for an advance premium tax credit (subsidy) to help pay your monthly premium. You may also be eligible for low-cost or no-cost coverage from the state.
  • Start by reporting your change in income to Washington Healthplanfinder by visiting their website or by calling their customer support at 855-923-4633.

What if I need to cancel my plan?

  • If you purchased your plan directly from LifeWise, you can call customer service at 800-817-3056.
  • If you purchased your plan from Washington Healthplanfinder, please call their customer support at 855-923-4633. You cannot cancel your plan by calling LifeWise customer service.

Who can and cannot pay my health plan bill?

There are some restrictions on who can pay your monthly bill from LifeWise.

LifeWise cannot accept payment from a sole proprietor or business account—even if it’s your own. We also cannot take payment from an employer, a charity, or a healthcare provider for individual health plans, except as required by law. These payments will be returned and you will need to resubmit payment using an accepted method.

The following people or organizations can pay your monthly bill:

  • You – through a personal account, not a business account.
  • A member of your family, such as a spouse or parent.
  • An Indian tribe, tribal organization or urban Indian organization.
  • State and federal government programs and their grantees.
  • Ryan White HIV/AIDS Programs (and their community-based organizations like Evergreen Health Program).
  • LyfeBank
  • Pierce County Project Access (if you purchased your plan through WA Healthplanfinder).

Failure to comply with these guidelines could leave you open to IRS penalties; contact you tax or legal advisor for more information. Your payment will be returned to you and you’ll need to find another way to pay your bill. If you're unable to pay with an accepted method, your plan could be canceled due to non-payment. If your plan is canceled, you may not be able to enroll again until the next open enrollment period.

How do I remove pop-up blockers?

To remove pop-up blockers, please refer to the browser you’re currently using and follow the steps to disable pop-up blockers:

iPhone or iPad iOS

  1. Open the Settings app in iOS and go to Safari.
  2. Under the General Safari settings, toggle the switch next to Block Pop-ups to select the OFF position. This will disable the pop-up blocker.


  1. Click the Chrome menu button.
    Note: The button is on the upper-right of the browser and is indicated by three dots.
  2. Select Settings.
  3. At the bottom of the page, click Advanced.
    Note: If Advanced is already selected, additional options will be available below it.
  4. Under Privacy and security, click Site settings.
  5. Click Pop-ups and redirects.
  6. Click Blocked (recommended).
    Note: After the pop-up blocker is disabled, the option will show as enabled and display Allowed.


  1. Open Settings.
  2. Scroll down and select Safari.
  3. Under General, you'll find the toggle switch for Block Pop-ups. Use it to enable or disable pop-up blocking.
  4. Uncheck Block Pop-up windows to disable the pop-up blocker.
  5. Close and relaunch Firefox.


  1. Click the Open menu button (three bars) in the upper-right corner.
  2. Click Options or Preferences.
  3. Select Privacy & Security on the left.
  4. Go back to Safari and reload the website that requested pop-up access. It should now be able to open a new pop-up window in Safari and display the content.