January 12, 2023
One of the most important ways you can help your clients get started with their new LifeWise of Washington Health Plan is to help them navigate the initial bill pay process. Below is the information you need to be their guide.
Invoices
- All your new individual plan clients should have received an invoice in the mail.
- New members who purchased their plans through WAhealthplanfinder.org may have already made their first payment using its Pay Now feature.
4 Ways to Pay
- Online
Members can pay online at lifewise.com/my-account. They’ll need to create an account and will have the option to set up recurring automatic payments. - By Phone
It’s possible to pay by phone using our automated payment system at 866-327-8016. Your clients will need their ID number and payment method ready. - By Mail
To pay by mail, members should remove the detachable portion of their invoice and mail it with a check payable to LWWA Member Premiums to:
LWWA Member Premiums
PO Box 840535
Los Angeles, CA 90084-0535
Members should write their member ID on the check for reference.
- Bank Bill Bay
To pay using their bank, members should access their bank’s online bill pay system with their subscriber ID handy. When prompted, select LifeWise Health Plan of Washington and this exact address:
LifeWise Health Plan of Washington
PO Box 840535
Los Angeles, CA 90084-0535
Bill Pay Resources
- For detailed answers to their payment questions, direct your clients to our individual bill pay page.
- They can also explore our welcome page for FAQs, online account tips, information on selecting a PCP, and much more.
If individual plan members are unable to make payments, they should contact customer service at 800-817-3056.