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WELCOME

Getting Started With Your LifeWise Plan

Here’s everything you need to know about setting up and using your LifeWise health plan. Explore easy-to-do tasks, read tips for getting the best plan value, and find resources for staying healthy.


Set up an online account

With a mobile-friendly online account, you can manage your health plan from anywhere. If you previously created an account, you do not need to register for another one. Have your member ID number handy. Opt in for paperless statements and remove even more clutter from your life.

Set up a new account


Find your primary care provider

Sign in to your online account to view your doctor. On most plans, you’ll get a lower copay when you see your designated PCP (HSA plans subject to deductible and coinsurance). For questions, please visit our FAQ page. To change your PCP, call customer service at 800-817-3056.

Sign in


Sign up for autopay
(Individual and Family plans)

Pay your premium on time, even if you forget. Sign in to your online account and select My Account, then Make a Payment. Automatically pay your monthly premium using a debit or credit card, or a bank account. Please note that only the subscriber on your plan can sign up for autopay.

Sign in to set up autopay

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Top Tips

Learn how health plans work

Getting familiar with your benefits, coverage, and costs will help you get the most out of your LifeWise plan and also help you avoid surprise bills later from your provider.

Learn more

Paying your bill (Individual and Family plans)

Your first bill will be sent as soon as we receive and process your enrollment from WAHealthplanfinder.org.

Here’s how to pay

Getting an ID Card

We will assign a digital ID card after you make your first payment. If you request one, we will mail you a hard copy.

Review closely

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FINDING CARE

Simplify your search for care

Use our Find Care tool for the fastest and most accurate way to locate an in-network primary care provider or specialist. Explore options for member-exclusive Kinwell clinics, virtual care, mental health care, and substance abuse care.

Find care

LEARN LIFEWISE BLOG

Helpful articles about using your LifeWise health plan

Digital Health Messages

See how Digital Health Messages sent right to your smartphone can help you stay connected to your plan benefits.

Digital Health Messages

See how Digital Health Messages sent right to your smartphone can help you stay connected to your plan benefits.

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Health needs survey

Learn about this important first step on a successful healthcare journey.

Man using computer at home

Health needs survey

Learn about this important first step on a successful healthcare journey.

Woman reviewing document looking stressed

Avoiding surprise bills

Don’t let out-of-pocket costs for medical treatment or procedures catch you off guard.

Woman reviewing document looking stressed

Avoiding surprise bills

Don’t let out-of-pocket costs for medical treatment or procedures catch you off guard.

Not a LifeWise member?

Learn more about plan benefits and our commitment to provide access to affordable healthcare to communities throughout Washington.